Privacy Policy

Effective Date: December 6, 2023

LMS Property Management, LLC and its affiliates and subsidiaries (collectively, “¬¬¬¬¬LMS”, “Company”, “us”, “our”, or “we”) recognize that you may be concerned about our collection, use, and disclosure of your personal information. We respect your privacy and are committed to providing a transparent notice of our privacy practices. This policy describes our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy describes the types of information we may collect from you when you visit our websites and any other websites that uses this policy (our “Websites”). This policy also covers information we collect about you from third parties, when you visit one of our properties, or when contact us by phone or email. This policy does not cover any information collected through any other website.

Please read this policy carefully to understand our policies and practices regarding your information and how We will treat it. This policy may change from time to time (see “Changes to Our Privacy Policy”).

INFORMATION COLLECTION

We may collect several types of information from and about you, including:

Information provided by yousuch as name; address; email address; telephone number; username and password associated with your user account; any content or contributions you post on the Websites, which includes photos or comments on any forums; payment information; any information you provide to us, such as via e-mail or through our website, including our website chat features.
Information provided by third parties about you. As part of our services, we may also collect information from public databases, credit reporting agencies, lead generators, and other businesses, such as when a credit and/or background check is performed on you as part of your leasing application with our properties.
Information collected automatically as you navigate through the Websites. Information collected automatically may include usage details, domain address, IP addresses, internet browser, operating system, your internet connection, the equipment you use to access our Websites, and information collected through cookies and other tracking technologies.

INFORMATION USE

We may use information that we collect about you or that you provide to us:

to present our Websites and their content to you and to improve our Websites (we continually strive to improve our site offerings based on the information and feedback we receive from you).
to provide you with information or services that you request from us.
to facilitate transactions through the Websites, such as payment transactions.
to fulfill our obligations to you as a customer.
to provide you with notices, such as about your purchases or sign-ups, and to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including your lease agreement with the applicable properties.
to carry out contests or sweepstakes as part of your community involvement with our properties.
to notify you about changes to our Websites or any products or services we offer or provide through it.
to allow you to participate in interactive features on our Websites and to personalize your experience (your information helps us to better respond to your individual needs).
to enable communications to you regarding our services such as email and text.
to work with marketing partners to provide you with products or services that may be of interest to you.
to fulfill any other purpose for which you provide it and in any other way we may describe when you provide the information.
for any other purpose with your consent.

DISCLOSURE OF YOUR INFORMATION

We may disclose information that we collect about you or that you provide us directly as described in this privacy policy:

to our subsidiaries and affiliates.
to contractors, service providers, and other third parties we use to support our business, such as our cable partners we use as part of our leasing packages.
to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our Websites users is among the assets transferred.
to fulfill the purpose for which you provide it. For example, to process your inquiry regarding a maintenance request or any inquiry pertaining to your lease of the applicable property where you live or are interested in living.
for any other purpose disclosed by us when you provide the information.
with your consent.

We may also disclose your personal information:

to comply with any court order, law, or legal process, including to respond to any government, regulatory, or law enforcement request.
to enforce or apply our agreements, such as our website, Terms of Use, including for booking procedures and event management.
to enforce or apply our agreements, such as our website, Terms of Use, including for booking procedures and event management.

We may disclose aggregated information about our users and deidentified data or information that does not identify an individual.

COOKIES AND SIMILAR TECHNOLOGIES

Our Websites may use first-party and third-party “cookies” and other online technologies for a variety of purposes, such as ensuring the Websites operate properly, to perform internal analytics of our website visitors, and to conduct interest-based advertising. Cookies are small files that a website places on an individual’s hard drive through their web browser. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If a User chooses to refuse cookies, please note that some parts of the Site may not function properly as a result.

SECURITY

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

THIRD PARTY LINKS

The Websites may contain links to other sites and third-party destinations. Please be aware that we are not responsible for the content or privacy practices of such other destinations. We encourage our users to be aware when they leave any of our Websites and to read the privacy statements of any other site that collects personally identifiable information.

CHILDREN UNDER THE AGE OF 13

Our Websites are not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Websites. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information to or on this Website or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us in one of the ways provided in the “Contacting Us” section, below.

DO NOT TRACK

We do not respond to Web browser “do not track” signals or other mechanisms. Other parties may collect personally identifiable information about your activities over time and across different websites when a consumer uses our Websites.

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes We make to our privacy policy on this page. When we make changes to this policy, we will post the updates on the Websites and update the policy’s “Last Updated” date above.

CONTACTING US

If there are any questions regarding this privacy policy you may contact us through the following options:

LMS Property Management, LLC
3975 Asbury Road
Birmingham, AL 35243

Testimonials

I love living here! The place really packs a lot of bang for you buck! The location is the best part.
- Christopher

Home sweet home! Management is amazing.
- Erin

I can't wait to see all the new updates that are about to take place. New management is awesome!
- Carrie